Privacy policy

At Store Akira, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or make a purchase from our website:

https://storeakira.shop/

This Privacy Policy applies to all visitors, customers, and users of our website.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.


1. Information We Collect

When you visit Store Akira, create an account, place an order, contact us, or interact with our website, we may collect certain information necessary to provide our services.

The types of information we collect may include:

Personal Information

Personal information may include:

  • Full name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Payment information
  • Order history
  • Product preferences
  • Customer service communications
  • Account information

We collect this information when you voluntarily provide it to us during checkout, account registration, newsletter subscription, or communication with our customer service team.


Automatically Collected Information

When you browse our website, we may automatically collect certain information about your device and browsing activity, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Website pages viewed
  • Date and time of visits
  • Referring website
  • Shopping behavior
  • Website interaction information

This information helps us improve our website performance, security, and customer shopping experience.


2. How We Use Your Information

We use the information we collect for the following purposes:

Processing and Fulfilling Orders

We use your personal information to:

  • Process your purchases
  • Confirm and manage orders
  • Arrange shipping and delivery
  • Provide order updates
  • Process payments
  • Handle returns, refunds, and customer requests

Providing Customer Support

We use your information to:

  • Respond to inquiries
  • Provide assistance with orders
  • Resolve customer concerns
  • Improve our customer service experience

Improving Our Website and Services

We may use collected information to:

  • Improve website functionality
  • Analyze customer preferences
  • Develop new products and services
  • Improve website security
  • Understand customer shopping patterns

Marketing and Promotional Communications

With your consent, we may use your email address to send:

  • New product announcements
  • Fashion updates
  • Promotional offers
  • Special discounts
  • Store news

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails.


3. Payment Information

Store Akira does not directly store your complete credit card or payment information.

Payments are securely processed through trusted third-party payment providers available through Shopify.

These payment providers collect and process payment information according to their own privacy policies and security practices.

We recommend reviewing the privacy policies of your selected payment provider for additional information.


4. Shopify Platform and Third-Party Services

Our store is hosted on Shopify, which provides us with the e-commerce platform that allows us to sell our products and services.

Shopify may collect and process information necessary for:

  • Website operation
  • Order processing
  • Payment processing
  • Customer experience improvement
  • Fraud prevention

Shopify handles information according to its own privacy policies.

We may also use trusted third-party services, including:

  • Payment processors
  • Shipping providers
  • Analytics services
  • Marketing platforms
  • Customer support tools

These service providers only access information necessary to perform services on our behalf.


5. Cookies and Tracking Technologies

Store Akira uses cookies and similar tracking technologies to improve your browsing and shopping experience.

Cookies are small data files stored on your device that help us:

  • Remember shopping cart contents
  • Save customer preferences
  • Improve website performance
  • Analyze website traffic
  • Provide personalized experiences
  • Understand customer interactions

You may disable cookies through your browser settings. However, disabling cookies may affect certain functions of our website.


6. How We Share Your Information

We respect your privacy and do not sell, rent, or trade your personal information.

We may share your information only in the following situations:

Service Providers

We may share information with trusted third parties that help us operate our business, including:

  • Shopify
  • Payment processors
  • Shipping carriers
  • Website service providers
  • Marketing and analytics providers

These providers are authorized to use your information only to provide services necessary for our business operations.


Legal Requirements

We may disclose your information when required by law or when necessary to:

  • Comply with legal obligations
  • Respond to lawful requests
  • Protect our rights and property
  • Prevent fraud or security issues
  • Protect customers and users

7. Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, loss, alteration, or disclosure.

These measures include:

  • Secure payment processing
  • Restricted access to customer information
  • Use of trusted service providers
  • Regular security practices

However, no method of online transmission or electronic storage is completely secure. We cannot guarantee absolute security of your information.


8. Data Retention

We retain your personal information only for as long as necessary to:

  • Complete transactions
  • Provide customer support
  • Maintain business records
  • Meet legal and accounting requirements
  • Resolve disputes

When information is no longer required, we will securely delete or anonymize it where appropriate.


9. Your Privacy Rights

Depending on applicable privacy laws, you may have rights regarding your personal information, including:

  • The right to access your personal information
  • The right to request correction of inaccurate information
  • The right to request deletion of your information
  • The right to withdraw marketing consent
  • The right to request information about how your data is used

To exercise your privacy rights, please contact us using the information provided below.


10. Children's Privacy

Store Akira does not knowingly collect personal information from children under the applicable legal age requirements.

Our website and services are intended for customers who are legally able to make purchases online.

If you believe that a child has provided personal information to us, please contact us, and we will take appropriate steps to remove the information.


11. International Data Transfers

Store Akira operates from Canada and may process customer information from different countries.

By using our website, you acknowledge that your information may be transferred, stored, and processed in Canada or other locations where our service providers operate.

We take reasonable steps to ensure that personal information remains protected.


12. Third-Party Links

Our website may contain links to third-party websites, services, or applications.

We are not responsible for the privacy practices, security, or content of third-party websites.

We encourage customers to review the privacy policies of any external websites they visit.


13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

  • Changes in our business practices
  • Improvements to our services
  • Legal or regulatory requirements

Any updates will be posted on this page with the revised effective date.

Your continued use of our website after changes are posted means you accept the updated Privacy Policy.


14. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Store Akira

Email: info@storeakira.shop

Address:

PO Box 1402
Hanna, Alberta T0J 1P0
Canada